Foire aux questions
- Is there a fee for your services?
No, all our services are completely free of charge.
Don’t hesitate to contact us at
450-692-7313.
- Do you offer bilingual services?
We offer individual follow-up in English.
However, we do not currently have English-speaking support groups.
- What types of violence do you address?
We address psychological, physical (against others, objects or oneself), economic, verbal and sexual violence.
To learn more about these forms of violence or see concrete examples, visit the « What is Violence? » section under the Tools tab.
- I need help. How can I access your services?
For confidentiality and responsibility reasons, we ask that you contact us directly to start the process. No referral is required.
During the initial phone contact, your situation and needs will be briefly discussed.
Afterwards, depending on our team’s availability, you will either be scheduled for an appointment or placed on a waiting list.
- Who should I contact in an emergency?
For crisis situations, call Maison Sous les Arbres at:
450-699-5935 or 1-855-450-699-5935 (toll-free)
This crisis service is available 24/7.
